Coping with Contactless: COVID-19 and cash

A sign reminding customers they can only use cards

Dr Rajiv Prabhakar is Senior Lecturer in Personal Finance at the OU and author of a new paper, 'Coping with Contactless: COVID-19 and cash', published by the Centre on Household Assets & Savings Management at Birmingham University.

The paper highlights the 'digital exclusion' faced by many as a direct result of the COVID-19 pandemic. Current social distancing measures, likely to be in place for some time, have significantly reduced the opportunities for those looking to pay by cash for goods and services, so what does it mean for these consumers?

Find out more in this new report 'Coping with Contactless: COVID-19 and cash'.